Where there are people, there are conflicts. Although most people would say they don’t like conflicts and try to avoid them, I believe conflict is not only useful but also necessary for workplace vibrancy.

Generally, people dislike conflict for two reasons: they don’t have the necessary skills to navigate the conflict successfully, and conflict is inherently uncomfortable. Fortunately, we can all learn to communicate, “sit in the fire,” and come to an increased understanding of conflict-driven issues and conduct.

Conflicts are often scary and perceived as “dangerous” to those involved. Consequently, any conflict mediation/training I undertake is individually tailored to the conflict and people involved, and carefully planned and facilitated.